Privacy Policy — The Floating Feather

At The Floating Feather Ltd, we are committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and disclose personal information when you book our services or use our website.

Collection of Personal Information:

We may collect personal information, such as your name, contact details, and health information, when you make a booking or enquiry with us. This information is necessary to provide our services and ensure your well-being during therapy sessions.

Use of Personal Information:

We use the personal information collected to:

Schedule and manage your appointments
Provide effective and safe therapy treatments tailored to your needs
Communicate with you regarding your bookings, updates, or changes to our services
Monitor and improve the quality of our services

Disclosure of Personal Information:

We do not disclose your personal information to third parties without your consent, unless required by law or for legal purposes. We may share your information with trusted service providers who assist us in delivering our services, such as appointment scheduling software or payment processors. These third parties are obligated to keep the information confidential and secure.

Data Security:

We take reasonable measures to ensure the security and confidentiality of your personal information. Your data is stored securely in both physical and electronic formats, and we have implemented appropriate technical and organisational measures to safeguard against unauthorised access, loss, or misuse.

Retention of Personal Information:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once your information is no longer required, we will securely dispose of it.

Your Rights:

You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about your personal information, please contact us using the information provided at the end of this policy.

Changes to Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you about any significant changes by posting the updated policy on our website or through other communication channels.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

The Floating Feather Ltd

26 Leggatston Drive, Glasgow, G53 7ZY

Phone: 07887 499 587

Email: thefloatingfeatherglasgow@gmail.com

By accessing our services or using our website, you acknowledge that you have read, understood, and consented to the terms of this Privacy Policy.